In case you don’t recognize the source of the post title, it’s from the Wizard of Oz (the film). All four travelers are in the Emerald City, awed by the Wizard, and then Toto pulls aside a little curtain to reveal an ordinary person. “Pay no attention to the man behind the curtain!” says the Wizard, a little desperately. But they don’t.
I love that quote. It’s partly about magic, which is based on misdirection, but rather than misdirect it somehow draws attention to what you’re not supposed to see. I love seeing how things work, whether a car engine or a museum. I also like being part of the world behind the curtain.
I’ve been aware of the world behind the curtain for years. When I was four or five years old, I started ballet and theatre classes, both of which culminated in productions. I’ve known about green rooms and lighting technicians and all the work which goes into a show for almost my entire life. My mother was, for my entire childhood, a professor, and so I never wondered where teachers went at night. I knew that, like my mother, they went home to families. When I was in high school, I volunteered at the museum I had frequented as a child, and for the first time experienced the delicious pleasure of walking through a door labeled “STAFF ONLY”. I have always known that there was a backstage, and enjoyed working there.
One of the startling realizations for me, working as I do behind a curtain at a museum, is how many people don’t seem to know that the curtain is even there. A number of people, when I tell them where I work, ask if I’m a guide, and are surprised that there’s anything else to do at a museum. Some visitors are likewise surprised to find that there are buildings not open to the public; I can see them thinking “but what do they do in there?” And there was the one volunteer who interrogated me about our operations, apparently unwilling to believe that a non-profit museum still operated like many other organizations, with financial and administrative departments (but then, he also assumed the entire curatorial department were volunteers).
I am not entirely sure how to change this, or if it should be changed. At my institution, we are in the process of furnishing a historic house, and our guides talk about the work that goes into this effort. This is a start, and hopefully gives people an idea of what curators and museum researchers do. I wonder if there is more I could do, individually, or if just explaining my job at coffee hour at church and such places is enough.
Have other people encountered this lack of understanding, of awareness of the backstage at museums and historic sites etc.? Are there better or worse ways of explaining, of opening the Staff Only door (figuratively, anyway)?